Security Policy

Last updated: 3 August 2026

Your trust matters to us. This policy explains, in plain terms, how we protect your information and payments.

1. Protecting your data

We collect only the information we need to serve you, and we handle it in line with our Privacy Policy and Malaysia’s Personal Data Protection Act 2010 (PDPA). Access is limited to the people involved in fulfilling your booking.

2. Payment security

Online payments are processed by a licensed third-party payment gateway. We do not store your full card details on our systems. Payment verification happens securely on our server before an order is confirmed.

3. Website security

Our website is served over a secure (HTTPS) connection, which encrypts information sent between your device and our site. Sensitive server-side files and credentials are stored so they are not publicly accessible.

4. Therapist confidentiality

Therapists working with us are required to keep your personal information and any health details confidential, and to use them only to deliver your booked service.

5. Keeping things up to date

We take reasonable technical and organizational measures to protect your information from unauthorized access, loss, or misuse, and we review our practices as our services grow.

6. Reporting a concern

If you believe your information or account may be at risk, please contact us right away at jemarijelitamobilespa@gmail.com so we can look into it.